FAQ

  • Can I track my order?
  • Where do you ship to?
  • What are your shipping rates?
  • Shipping in Australia
  • Free Shipping
  • Want to know anything else?
  • Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

  • Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

  • Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!

  • We ship all orders via Fastway, Sherpa and in some cases we deliver ourselves. Tracking numbers are provided by email at the time of shipment. Persons ordering alcoholic beverages must be over 18 years of age. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery. We work hard to keep our shipping rates reasonable while still getting your items to you in the most efficient and reliable way possible, and we appreciate your understanding. If you're having freight issues, please contact us directly. We have much faster communication channels with out freight providers, and can get answers and results quickly for you. Any order placed before 12pm is shipped same day Monday through Friday. If the address is within 15km of the Sydney CBD, the order will be delivered same day Monday through Friday. We also deliver on the odd Saturday, but check our Instagram or contact us to confirm. Given the delicate nature of our products, we also try and avoid shipping in exceptionally hot weather. If we foresee any delays to your order, we will contact you immediately.

  • Orders of $100 or more receive free freight Australia wide. Orders of 6 or more bottles get 10% discount.

  • Save yourself the time and trouble of writing the same email over and over again by listing your most commonly asked questions and answers here. A dedicated FAQ page should help address the basic needs of your customers, cutting down on customer service emails, increasing conversions, and creating a more satisfying shopping experience!